Restaurant and Cooking School Terms and Conditions

Effective date: 9 November 2026

1. About these terms

These terms apply to restaurant reservations and cooking-school bookings supplied by Le Marmiton Pty Ltd (ABN 53 010 105 450), trading as Spirit House (“Spirit House”, “we”, “us” or “our”).

By making a booking, paying for a booking or confirming your acceptance online, you agree to these terms on behalf of yourself and, where applicable, the other guests or participants included in your booking.

Please ensure that everyone covered by your booking is made aware of the terms relevant to them, particularly the information about allergies, dietary requirements, shared dishes and cooking-school safety.

These terms operate alongside our Privacy Policy and any booking-specific conditions clearly disclosed before you confirm your booking.

2. Booking confirmation

A restaurant reservation or cooking-school booking is confirmed only when you receive confirmation from Spirit House or our authorised booking provider.

Please check your confirmation carefully and contact us promptly if any details are incorrect.

You are responsible for providing accurate contact information and ensuring that you can receive booking confirmations and important updates from us.

3. Prices and payment

Prices are displayed in Australian dollars and include GST where applicable.

Any deposit, prepayment, booking guarantee, card surcharge, public-holiday surcharge or minimum spend that applies will be disclosed before you confirm your booking or in specific written terms provided for a group or private event.

Where a deposit is required, it will be applied to the relevant booking unless stated otherwise.

Online card payments are processed through Eway. Our handling of payment and personal information is explained in our Privacy Policy.

4. Allergies and dietary requirements

Food allergies can be serious and, in some cases, life-threatening. You must tell us about any food allergy, anaphylaxis risk, Coeliac disease or other medically significant dietary requirement:

• when making the booking;
• when confirming final guest details; and
• again on arrival, before food preparation or service begins.

If you are booking for other people, you are responsible for asking them about relevant allergies and dietary requirements and passing that information to us accurately.

We will take reasonable steps to provide accurate allergen information, communicate disclosed requirements to relevant staff and reduce avoidable cross-contact. However, Spirit House is not an allergen-free environment.

Our kitchens and cooking-school facilities regularly use ingredients including peanuts, tree nuts, shellfish, crustaceans, molluscs, fish, shrimp paste, wheat and other gluten-containing cereals, soy, sesame, egg and milk. Ingredients, preparation areas, equipment and utensils may be shared.

Despite reasonable care, we cannot guarantee the complete absence of an allergen or eliminate every risk of accidental cross-contact.

If you or another guest has a severe allergy or risk of anaphylaxis, please speak to us before making or confirming the booking. We may need additional information to determine whether we can reasonably and safely accommodate the person.

If we reasonably conclude that we cannot safely accommodate a disclosed allergy or dietary requirement, we may decline or adjust the booking. Where this occurs before the service and the relevant information was accurately disclosed when booking, we will discuss suitable alternatives and any applicable refund for the affected guest.

Guests must follow allergen advice given by Spirit House staff. A guest with an allergy must consume only food that Spirit House has specifically identified or separately served as suitable for that guest.

A guest with an allergy must not:

• taste food from another guest’s plate;
• accept food offered by another guest;
• eat from a shared or communal dish unless Spirit House staff have specifically confirmed that the dish is suitable for them; or
• use serving utensils that have been used with food containing or potentially containing their allergen.

Once food has been served, Spirit House cannot control food sharing, the transfer of food between plates, or cross-contact caused by guests using shared serving utensils.

To the extent permitted by law, Spirit House is not responsible for an allergic reaction caused by a guest consuming food that:

• was not identified by Spirit House as suitable for that guest;
• was taken from another guest’s plate;
• was offered by another guest;
• came from a shared dish that the guest had been advised not to eat; or
• was affected by guest-to-guest food sharing or the guest’s use of a contaminated serving utensil.

The person who made the booking should ensure that all guests at the table understand these shared-dish precautions. Guests must not encourage or offer an allergy-affected person a “taste” of another dish without first asking Spirit House staff whether it is suitable.

Guests should not rely solely on general menu descriptions, symbols such as “GF”, or previous visits. Ingredients and preparation methods can change. Please ask us for current allergen information.

Nothing in this section excludes any responsibility or legal obligation that cannot lawfully be excluded, including our responsibility to provide accurate allergen information and take reasonable care when an allergy has been disclosed.

5. Restaurant dietary arrangements

Spirit House offers specific vegetarian and vegan menus. Please request the appropriate menu when making your booking so that we can prepare for your visit.

Guests with other dietary preferences or requirements should also advise us when booking. We will make reasonable efforts to accommodate requests, but not every dish or combination of requirements can be modified.

Guests with severe allergies or anaphylaxis must contact the restaurant directly before booking. Because peanuts, shellfish and shrimp paste are used extensively, the restaurant presents a higher cross-contact risk for some allergies.

Many Spirit House dishes and banquet menus are designed to be shared. Shared dining is not suitable for every allergy.

Where a guest has a food allergy, Spirit House may:

• identify particular dishes the guest may eat;
• provide an individually plated or separately served portion;
• recommend that the guest not participate in shared dining; or
• advise that we cannot safely accommodate the allergy.

An allergy-affected guest must eat only the dishes or portions specifically identified by Spirit House staff as suitable for them. They must not sample another guest’s dish simply because it looks similar or because another guest believes it is safe.

Other guests at the table must not offer food to the allergy-affected guest without first checking with Spirit House staff.

A “gluten-free” description does not necessarily mean that a dish was prepared in a completely gluten-free environment or is suitable for a person with Coeliac disease. Please tell us specifically if the requirement relates to Coeliac disease or a medically diagnosed allergy.

6. Cooking-school dietary arrangements

Cooking classes are shared, hands-on experiences in which participants prepare and eat the scheduled recipes together.

Unless a class description expressly says otherwise, cooking classes cannot provide individual replacement recipes or one-off menu substitutions for allergies, vegetarian diets, vegan diets or other dietary requirements.

A class described as gluten-free or seafood-free relates to the scheduled recipes. It does not mean that the cooking-school environment is completely free from gluten, seafood or other allergens.

Participants work near shared ingredients, benches, utensils and equipment. For this reason, a cooking class may be unsuitable for a person with a severe allergy, anaphylaxis risk or a requirement to avoid all traces of a particular allergen.

Please contact the cooking school before booking if you are uncertain whether a class is suitable. Do not assume that a class can accommodate a dietary requirement unless Spirit House has confirmed this in writing.

7. Restaurant reservations

Please allow approximately two to two-and-a-half hours for the standard Spirit House dining experience unless your confirmation specifies otherwise.

Please arrive on time. If you arrive late, we will make reasonable efforts to accommodate you, but your dining time or menu options may be reduced where necessary to avoid affecting later reservations.

For bookings of more than 10 guests, private events or bookings with substantial special requirements, please contact us directly. Separate group terms, deposits, minimum spends or set-menu arrangements may apply and will be provided before the booking is confirmed.

Menus and individual dishes may change because of seasonality, quality or ingredient availability. Where you have prepaid for a particular experience, any substitute will be of reasonably comparable nature and value, subject to your rights under Australian Consumer Law.

8. Restaurant cancellations and no-shows

Any restaurant cancellation deadline, deposit condition or no-show fee that applies to your reservation will be clearly disclosed before you confirm the booking and, where applicable, repeated in your confirmation.

If no cancellation fee or deposit condition was disclosed when the booking was made, we will not impose an undisclosed cancellation or no-show fee.

To change or cancel a restaurant booking, please use the method provided in your confirmation or contact the restaurant as early as possible.

For group, function or private-event bookings, the separate cancellation schedule supplied with the booking proposal or confirmation will apply.

If a cancellation fee applies, it will not limit any rights you may have under Australian Consumer Law.

9. Cooking-school cancellations and changes by customers

Cooking-school places are limited and ingredients and staffing are arranged in advance.

If you need to cancel or change a cooking-school booking, you must contact us by telephone or email.

Where we receive at least five clear calendar days’ notice before the scheduled class, you may request a refund or transfer to another available class.

Where fewer than five clear calendar days’ notice is given, the booking is non-refundable. This includes non-attendance, late arrival resulting in an inability to participate, illness and changes of mind.

We may, at our discretion, permit another suitable person to attend in your place if you notify us before the class. Any replacement participant must satisfy the age, safety and dietary conditions applying to the class.

These change-of-mind terms do not limit rights or remedies that cannot lawfully be excluded, including rights under Australian Consumer Law.

10. Changes or cancellations by Spirit House

We may change recipes, instructors, class content, seating arrangements or menu items where reasonably necessary because of ingredient availability, staffing, safety or operational requirements.

We may cancel or reschedule a restaurant service or cooking class because of insufficient bookings, instructor illness, equipment failure, emergency, severe weather, government direction or another circumstance that reasonably prevents us from providing the service.

If Spirit House cancels a prepaid cooking class or dining experience and cannot provide a reasonably acceptable alternative, you may choose a transfer, credit or refund of the amount paid directly to us for the affected service.

Spirit House is not responsible for separate travel, accommodation or other expenses you incur unless required by law. We recommend considering this when making arrangements connected with a booking.

11. Cooking-school safety

Cooking classes involve knives, heat, hot liquids, steam, flames, kitchen appliances and other normal culinary hazards.

Participants must:

• wear enclosed, stable footwear;
• follow staff instructions and safety directions;
• use equipment only as instructed;
• behave carefully and responsibly;
• tell an instructor promptly about an injury, illness, safety concern or relevant medical condition; and
• avoid conduct that may endanger themselves or another person.

We may prevent or stop a person from participating if we reasonably believe they are intoxicated, affected by drugs, behaving dangerously, failing to follow safety instructions or otherwise creating a risk to themselves or others.

A participant removed for unsafe or seriously inappropriate conduct will not ordinarily be entitled to a refund, subject to any rights that cannot lawfully be excluded.

12. Children and supervision

Cooking-school participants must generally be at least 12 years old unless a particular class is expressly advertised for a different age group.

A participant under 18 must be accompanied and responsibly supervised by a parent, guardian or another responsible adult unless Spirit House has agreed otherwise in writing.

The supervising adult is responsible for ensuring the minor follows all safety instructions.

Babies, toddlers and strollers cannot be accommodated in standard hands-on cooking classes because of the working-kitchen environment.

Children attending the restaurant must be appropriately supervised by a responsible adult.

13. Alcohol and responsible service

Spirit House is a licensed venue and complies with Queensland responsible-service-of-alcohol requirements.

Alcohol will not be sold or supplied to anyone under 18. We may request acceptable identification.

We may refuse alcohol service or ask a person to leave where required or permitted by law, including where a person is unduly intoxicated, disorderly, aggressive or creating a safety risk.

Where wine or beer is included with a cooking class, non-alcoholic alternatives will be available. Participants under 18 will not be supplied alcohol.

Unless we expressly agree otherwise, BYO alcohol is not permitted.

14. Conduct

Guests and participants must treat staff, other customers, property and facilities respectfully.

We may refuse entry, refuse service or require a person to leave where their conduct is threatening, abusive, discriminatory, unlawful, unsafe or unreasonably disruptive.

This discretion will be exercised reasonably and must not be applied unlawfully or discriminatorily.

15. Accessibility and special assistance

Please tell us before booking if you or another guest requires mobility assistance or another reasonable adjustment.

We will make reasonable efforts to assist, but some parts of the property or some hands-on activities may have practical limitations. Discussing requirements before booking allows us to provide accurate information and identify suitable arrangements.

16. Personal belongings

Please take reasonable care of personal belongings brought onto the premises.

To the extent permitted by law, Spirit House is not responsible for loss, theft or damage that was not caused by our failure to exercise reasonable care.

Please notify staff promptly if property is lost or damaged.

17. Gift vouchers

Gift vouchers used for restaurant or cooking-school bookings are also subject to the voucher terms provided at purchase.

A voucher must be valid and have sufficient available value when it is redeemed. Where the voucher does not cover the full booking amount, the balance must be paid using an accepted payment method.

Please provide the voucher number when booking and present the voucher or other requested proof when attending.

Nothing in these terms reduces any statutory rights applying to gift cards or vouchers.

18. Australian Consumer Law

Our services come with rights and guarantees that cannot be excluded under the Australian Consumer Law.

Nothing in these terms excludes, restricts or modifies:

• a consumer guarantee;
• a statutory right or remedy; or
• any liability that cannot lawfully be excluded or limited.

Any limitation or exclusion in these terms applies only to the maximum extent permitted by law.

19. Privacy

We collect and handle personal information in accordance with our Privacy Policy.

Health, allergy and dietary information will be used to assess and manage your request, communicate it to relevant staff and provide the booked service.

If you make a booking for other people, you confirm that you are authorised to provide the information included with the booking.

20. Booking providers and external services

A restaurant booking may be made through an external booking provider. That provider may also have terms governing its platform and handling of information.

If there is an inconsistency concerning Spirit House’s provision of restaurant or cooking-school services, these terms and any booking-specific conditions supplied by Spirit House will apply to the extent permitted by law.

21. Changes to these terms

The terms applying to a booking are those made available when the booking is confirmed, together with any later change agreed between you and Spirit House.

We may update these terms for future bookings by publishing a revised version on our website. An update will not retrospectively remove rights attached to an existing booking.

22. Governing law

These terms are governed by the laws of Queensland, Australia.

The parties submit to the courts and tribunals having jurisdiction in Queensland, subject to any rights a consumer may have to bring a claim elsewhere.

23. Contact details

Le Marmiton Pty Ltd trading as Spirit House ABN 53 010 105 450

20 Ninderry Road Yandina, Queensland 4561

Restaurant: (07) 5446 8994 Cooking School: (07) 5446 8977 Email:  office@spirithouse.com.au